Frequently Asked Questions

Does Spokane Valley Partners only serve Greater Spokane Valley residents?
Yes.  Spokane Valley Partners only serves those living in Greater Spokane Valley.

What areas of Greater Spokane Valley do you serve?
99012 Fairfield
99015 Freeman
99016 Spokane Valley (Greenacres)
99018 Latah
99019 Liberty Lake
99023 Mica
99025 Newman Lake
99027 Otis Orchards
99030 Rockford
99036 Valley Ford
99037 Spokane Valley (Veradale)
99039 Waverly
99206 Spokane Valley (Opportunity)
99207 Spokane Valley (East Valley School District)
99212 Spokane Valley
99216 Spokane Valley

How do I sign up for services at Spokane Valley Partners?
Call 509.927.1153 to inquire about the specific service you need.  We can explain dates, times and parameters of services.

What are the income qualifications to obtain services at Spokane Valley Partners?
To be eligible on the basis of income, applicants’ gross income (i.e. before taxes are withheld) must fall at — or below — 185 percent of the U.S. Poverty Income Guidelines.  Please refer to the table below for guidelines.

What verification do I need to bring to obtain services at Spokane Valley Partners?
We must have proof of residency for all adults over the age of 18 in the household.  Proof of residency includes a piece of mail, or other documentation, showing adult’s name, current address and current month.  This proves you live within our service area, and we must see it for each visit without exception.

Does Spokane Valley Partners sell any of the goods donated?
No.  All goods received are disseminated to our community at no cost to recipients and in an easily-accessible manner.

What types of donations do you need?
We are always in need of monetary support, gently-used clothing, food, un-opened personal care items, un-used toiletries, household goods, linens, dishware and counter-top appliances.

Is my donation of items or money tax deductible?
Yes.  If you plan to claim your donation as a tax deduction, and no goods or services were given to you in exchange for your donation, the entire amount of your donation is tax deductible.  If you received goods or services in return for your contribution (i.e. attendance at one our annual fundraising events), please contact us for the appropriate write-off amount.

Can I specify the services my money supports and what types of services can I specify?
Yes.  You can designate your donation to a specific service or program.  This is called a restricted donation, and you should include the service or program to which to which you’d like your donation to go (i.e. on the memo line of your check or as a note on your online donation) when you give.  All of our service and programs accept restricted donations.

How do I leave money to you through my will?
Through our association with Inland Northwest Community Foundation, you can make a contribution to Spokane Valley Partners’ Endowment Fund through your will.  For answers to your questions about how to include Spokane Valley Partners in your will, contact Inland Northwest Community Foundation at 509.624.2606.

What are the hours of operation for volunteers?
We have many opportunities for volunteering Monday through Friday from 8 a.m. to 4 p.m.

What types of things do volunteers do?
We have various opportunities for volunteering.  Please refer to our Volunteer Page for details.

Are there part-time volunteering opportunities?
Yes.  We appreciate any time you can provide and will do our best to work with your schedule.

Are there opportunities for a group from a church or other organization to volunteer?
Yes.  We often work with youth groups, service organization, groups of co-workers from local businesses, etc.  Please call if your group is interested in a volunteer project.

Are there any restrictions on who is allowed to volunteer?
Food Bank volunteers must be 14 or older.  However, individuals younger than 14 can sometimes participate in group volunteering events with proper adult supervision.

How much clothing am I (or my family) allowed per visit?
Bags are provided based on the number of family members in your household.  Coats may be left out of the bags.  Bags are weighed upon leaving the Clothing Bank.

How many times can I come to the Clothing Bank?
You may access the Clothing Bank twice per  month.

What documentation do I need to access the Clothing Bank?
We must have proof of residency for all adults over the age of 18 in the household.  Proof of residency includes a piece of mail, or other documentation, showing adult’s name, current address and current month.  This proves you live within our service area, and we must see it for each visit without exception.

What kind of food do you provide?
We provide non-perishable canned goods and boxed goods, proteins, fresh produce, eggs, dairy, bread and other staples.

How much food am I (or my family) allowed per visit?
Food distribution is dependent on surplus; however, a family of three typically receives between 115 and 130 pounds of food.

How many times can I come to the Food Bank?
You may access the Food Bank once per month.

What documentation do I need to access the Food Bank?
We must have proof of residency for all adults over the age of 18 in the household.  Proof of residency includes a piece of mail, or other documentation, showing adult’s name, current address and current month.  This proves you live within our service area, and we must see it for each visit without exception.

What if I cannot come to the Food Bank during hours of operation?
We allow you to send a proxy to shop for you.  Send your proxy, with a note naming them as your “shopper,” along with your proof of residency.

Do you deliver food in case I cannot make it to the Food Bank?
Unfortunately, we do not have enough staff nor volunteers to make food deliveries.